Visiting: 3nt Istanbul - 1nt Ankara-Salt Lake- 2nt Cappadocia- Flight 1nt Istanbul - 3nt Cairo
In Türkiye:
In Egypt:
In Türkiye:
In Egypt:
Supplements apply on Holidays
Please check the supplement tables at the end of the brochure.
NOTE:
If your international arrival/departure flights are to the Asian airport SAW, you will have to add "SAW Transfer Supplement" in your booking process.
MANDATORY: ADD IN COMMENT TO THE SUPPLIER THE INTERNATIONAL ARRIVAL AND DEPARTURE FLIGHT INFORMATION.
If arrival/departure flight data is not sent within 15 days of the start of the circuit, airport/hotel/airport transfer services are not guaranteed.
IMPORTANT INFORMATION:
Arrival in Türkiye:
During the arrival transfer at Istanbul Airport (IST) our representative will be waiting for you at your exit at gate number 8 with a sign with “EURORIENTE TRAVEL” or your name. If you arrive at Istanbul Airport (SAW on the Asian side) our representative will be waiting for you at your exit crossing the pedestrian crossing between column 9 and column 10 with the sign “EURORIENTE TRAVEL”. During the arrival transfer, in case you are unable to meet our representative due to high traffic at the airport, delay in baggage collection or other problems, you must contact us at the 24/7 emergency number: +90 539 657 5098 WhatsApp/call, so that we can facilitate your meeting.
Airport/hotel/airport transfers are provided by local staff and are therefore not guaranteed in English (arrival and departure transfers or transfers for flights included in your tour). For any problems or needs, please contact your English-speaking assistant or the emergency number. The team will be happy to assist you.
Contacts and tour information:
The day before your arrival in Istanbul, a local representative will contact you via WhatsApp to give you details about your arrival and schedule a meeting in the hotel lobby, where you will be informed of general travel recommendations, confirmed times for visits, the name of your guide(s) and any questions or concerns. The assistant will send you the information about schedules and order of visits via WhatsApp. If you do not receive any communication, please contact us via the emergency number.
Important notes:
If the arrival/departure flight details are not sent within 15 days of the start of the tour, the airport/hotel/airport transfer services will not be guaranteed.
The order of the itinerary may be changed, without prior notice, for climatic or operational reasons, always maintaining the same content of the program, including changes in the order of visits for operational reasons, location of hotels, opening and closing times of monuments or cultural sites.
The departure of the tour to Ankara is always on Mondays and Thursdays, the order of the nights in Istanbul may be changed by having them pre/or post tour depending on the day of your arrival in Istanbul.
The internal air sections included in our tours have a luggage limit of 15 kg/person (the cost derived from excess luggage must be assumed directly by the clients at the time of checking in with the airline). If necessary, the passenger may leave luggage at the hotel on the circuit as long as they return to the same hotel (variable cost depending on the hotel assumed by the passenger). Please check with the assistant your return hotel.
The final hotels (of those indicated) will be informed about 10 days before departure. Euroriente Travel will not accept change of hotel once the passenger/s are at their destination.
If you need help with your room, contact the hotel reception so that they can resolve the problem as soon as possible. If necessary, contact your assistant at the destination. As a general rule, the third bed in triple rooms will not be the same size and comfort.
For group departures on the tour that are before the opening hours of the restaurant at your hotel, breakfast will be a takeaway in a breakfast box.
If you want to book optional excursions to complete your trip with the best experiences, your assistant will inform you and you can purchase them through them.
The hiring of optional activities outside of Euroriente Travel is not permitted on our tours, resulting in the loss of services already contracted.
Due to the high population density and traffic in the city of Istanbul, delays in airport transfers and pick-ups for tours may occur. We ask for your understanding and patience. In case of need or urgency, contact your assistant and/or 24/7 emergencies: +90 539 657 5098 WhatsApp/call.
Euroriente Travel will not be responsible for any objects or material goods lost or forgotten by the passenger during the tour, nor will it be responsible in the event of deterioration or damage to objects or material goods.
The services provided by Euroriente Travel are land-based (including, if the tour indicates it, the air/Ferry/cruise section operated by the corresponding scheduled line companies). They begin at the moment the client receives the first scheduled service from our company (always after border and customs formalities) and end at the moment the client receives the last scheduled service (transfer, breakfast or whatever is applicable according to the package purchased). Euroriente Travel is not responsible for the consequences or circumstances arising from services not provided by our company (air problems, damage or loss of luggage on flights, problems at customs/border or documentation).
Instructions:
You must arrive at the lobby punctually at the time confirmed by the assistant for the departure of the tour, and be alert to be able to meet your guide. If you do not meet your guide, please urgently contact your assistant or emergency number. You are on a tour accompanied by a Spanish-speaking guide, the guide will be with the group during the tour and will be your main point of contact. When you are in Istanbul, you may have different guides depending on the day of the visit. Once we leave Istanbul for Ankara (inland circuit), you will have the same guide for the rest of the trip.
For pick-ups on the mornings of visits in Istanbul, our team of guides/assistants are Spanish and English speaking, they are organized and distributed according to the location of the hotels, so you will be picked up by one of them and taken to the meeting point in the historical area, where your Spanish-speaking guide will meet you and the rest of the entire group to begin the visits. In this way we minimize the travel time from your hotel to the starting point of the activity.
PRIVACY NOTICE AND ELECTRONIC COMMUNICATION POLICIES
Travel Portal USA
Fiscal address: 7345 W SAND LAKE RD STE 210 OFFICE 1015, Florida, 32819, Estados Unidos de América
Website: https://travelportalusa.com
Contact: Travel Portal USA – bookings@travelportalusa.com
1. Legal Compliance
In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”), Travel Portal USA is responsible for the use and protection of your Personal Data.
This document integrates our Privacy Notice, our Online Privacy Policy, and our SMS Terms & Conditions.
Your data will be processed in accordance with the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and accountability.
2. Purposes of Data Processing
Primary purposes
Contact and identification.
Provision of online sales services for travel products and vacation packages.
Booking and travel arrangements.
Notifications about reservations, purchases, and services.
Online and telephone assistance.
Billing and administrative purposes.
Evaluation of service quality.
Communication through phone, SMS, email, or other authorized means for service-related purposes.
Secondary purposes
Additionally, your information may be used for:
Marketing and promotion of services.
Creation of internal statistics and market analysis.
Improving the user experience on our website.
3. Personal Data Collected
To fulfill the above purposes, we may request:
Identification data (full name, date of birth, address, phone numbers, email, marital status, tax ID).
Financial data (credit/debit card details, bank account information).
Browsing and security data (cookies, IP address, CCTV surveillance when applicable).
Travel Portal USA does not request or process sensitive personal data.
4. Online Privacy Policy
Our Privacy Policy will always be available in the footer of our website https://travelportalusa.com.
It will be published on a single page or pop-up window.
We will never share phone numbers or SMS consent information with third parties for marketing purposes.
5. SMS Consent and Terms of Use
Opt-in (Express Consent)
When using a contact form on our website, you will find a checkbox with the following statement:
“By checking this box, you agree to receive SMS messages from Travel Portal USA related to [specific use case: bookings, reminders, promotions, etc.]. You may reply STOP to opt out at any time. Reply HELP for assistance or contact us at bookings@travelportalusa.com. Message and data rates may apply. Message frequency may vary. Learn more in our Privacy Policy and Terms & Conditions.”
Types of SMS messages
Booking or appointment reminders.
Follow-ups and confirmations.
Billing or account inquiries.
Promotions and offers (only if you provide consent).
Example:
“Hello, this is a reminder of your upcoming reservation with Travel Portal USA on [date] at [time]. Reply STOP to opt out of SMS messages.”
Message frequency
The number of messages may vary depending on the type of service, up to [X] per week.
Costs
Standard message and data rates may apply depending on your carrier, including international charges.
Subscription methods
By checking the consent box on our website.
Through online or paper forms.
Verbally during a conversation.
Opt-out methods
You may unsubscribe at any time by replying “STOP” to any SMS message or by contacting us at bookings@travelportalusa.com.
Help
If you need assistance, reply “HELP” or visit https://travelportalusa.com.
Standard disclosures
Message and data rates may apply.
Frequency of messages may vary.
Your phone number and SMS consent will never be shared with third parties for marketing.
6. Data Security
We use SSL and other security protocols to protect your information. However, please note that all internet transmissions involve some risks, which are assumed by the user.
7. Social Media
Information shared by you on social media (Facebook®, Instagram®, WhatsApp®, etc.) is outside the control of Travel Portal USA and is the responsibility of those platforms.
8. ARCO Rights
You may exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO), as well as revoke consent or limit data use, by sending a request to bookings@travelportalusa.com.
Requests will be resolved within 15 business days, upon proper identification.
9. Data Transfers
Your data may be shared only with:
Regulatory authorities (SAT, IMSS, INFONAVIT, etc.) as required by law.
External advisors in Mexico, for internal quality and organizational purposes.
We will never share phone numbers or SMS opt-in data with third parties for marketing purposes.
10. Cookies and Tracking Technologies
We may use cookies or similar technologies to:
Personalize your browsing experience.
Analyze site performance and usage.
Remember your language and preferences.
You may configure your browser to block cookies, though some site features may not work properly.
11. Privacy Notice Updates
Travel Portal USA may update this notice due to:
Legal requirements.
New services or internal practices.
Changes to our business model.
Updates will always be available at https://travelportalusa.com.
12. Consent
By using the services of Travel Portal USA, you acknowledge that you have read and accepted this Privacy Notice and SMS Terms & Conditions.